Raa8 takes every player's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use the raa8 online casino platform.
Your data is encrypted and stored to the highest industry security standards at raa8.
All personal and financial data belonging to raa8 players is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions.
Raa8 will not sell, rent, or share your personal information with third parties without your explicit consent, except where required by Malaysian law.
You have the right to access, amend, and request deletion of your personal data at any time. Contact our team and we will respond within 7 business days.
Raa8 uses cookies solely to enhance the user experience, save login preferences, and analyse platform traffic. You can manage your cookie settings through your browser.
Your payment method details — Touch 'n Go eWallet, DuitNow, GrabPay, FPX — are stored in an isolated environment that no raa8 staff member can access.
In the event of a data breach affecting your information, raa8 is committed to notifying you within 72 hours of the breach being detected.
raa8's Privacy Commitment: This Privacy Policy sets out our data protection practices in a clear and transparent manner. raa8 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable regulations in handling your personal information.
Raa8 ("we", "platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy outlines the types of personal information we collect from raa8 platform users, the purposes for which it is collected, how we store and protect that data, and your rights as a data subject.
Every time you browse the raa8 website, register an account, make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, or FPX, play slots, live casino, poker, or lottery games, or interact with our platform in any way, you are entrusting us with your information. raa8 does not take that trust lightly.
This Privacy Policy applies to all services offered by raa8, including the main website, mobile app, and all communication channels we use. By using the raa8 platform, you agree to the collection and use of information as described in this Privacy Policy.
Important: If you disagree with any part of this Privacy Policy, please discontinue use of the raa8 platform and contact us at support@raa8.net to discuss your options.
Raa8 collects personal information from you in three main ways — information you provide directly, information collected automatically, and information from legitimate third-party sources.
A. Information You Provide Directly
B. Information Collected Automatically
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, NRIC, date of birth | Identity verification & KYC |
| Contact | Email, phone number | Communication & notifications |
| Financial | Payment methods, transaction history | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud detection |
| Behaviour | Game history, betting habits | Responsible gaming & personalisation |
| Location | State, city (based on IP) | Local legal compliance |
Raa8 uses the personal information we collect solely for lawful and transparent purposes. Below is a complete list of how your data is used:
Our commitment: raa8 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Raa8 does not sell or rent your personal information to any third party for marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:
Every third party that receives your data from raa8 is required to uphold data protection standards equal to or higher than those set out in this Privacy Policy.
Raa8 continually invests in security infrastructure to ensure your data remains protected at all times. The security measures we have implemented include:
Shared Responsibility: While raa8 takes every measure to protect your data, account security also depends on your own actions. Use a strong password, never share your login credentials, and enable 2FA.
Raa8 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the raa8 platform. Continued use of the platform after the cookie notification is shown will be taken as your consent to our use of cookies.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal information raa8 holds about you:
You have the right to request a copy of all personal information raa8 holds about you. Requests will be processed within 14 business days.
If your information is inaccurate or out of date, you have the right to request a correction at no charge, either through your account settings or by contacting support.
You may request deletion of your personal data upon account closure, subject to mandatory legal record-keeping requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time by sending us an email.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
Under certain circumstances, you have the right to request that raa8 restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please submit a written request to support@raa8.net with the subject line "Personal Data Rights Request". We will respond within 7 working days.
Raa8 retains your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law. Our data retention guidelines are as follows:
The raa8 platform is strictly for individuals aged 18 and above only. raa8 does not knowingly collect or process any personal information from children or individuals under the age of 18.
Should we discover that a child's personal information has been collected inadvertently, we will take immediate steps to delete that information and close the associated account. If you believe a child has registered an account on raa8, please contact us at support@raa8.net right away.
Parents & Guardians: If you are concerned about children accessing online gambling sites, we recommend using parental control software and having open conversations about the risks of underage gambling.
Raa8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. You will be notified of any material changes through:
Continued use of the raa8 platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the latest version. It is your responsibility to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how raa8 handles your personal information, please contact our Data Protection Officer (DPO):
We are committed to addressing all privacy-related enquiries within 7 working days. For more complex data rights requests, we will inform you of a more precise resolution timeline upon receiving your enquiry.
You also have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you believe that raa8 has violated your privacy rights under PDPA 2010.
FAQ: For answers to common questions about your account, deposits, and games, visit our Frequently Asked Questions (FAQ) ours.
With a transparent Privacy Policy and industry-standard data protection in place, you can enjoy slots, live casino, poker, and lottery at raa8 with complete confidence. Sign up now and claim your 150% welcome bonus on your first deposit.